Backflow Test LogBackflow Test Log
FAQ
These answers match what the site actually does. The PDF arrives by email, the download link works once, and the account page does not show the file. Prices and the questions to ask a tester are on pricing and backflow test certificate.
If an answer here conflicts with a page that goes into more detail, the detailed page wins. The free guides are the long version; this page is the short version. How it works is the order of the whole purchase if you want the steps in sequence.
Nothing on this page is legal, trade, or engineering advice. It describes a digital product and the public source notes behind it. Your water supplier and your tester are the people who can answer questions about a specific assembly.
About the product
Backflow Test Log sells a digital PDF checklist and, on some plans, scheduled email reminders. The checklist prints the answers you typed, the questions to ask a tester, a fire-line instruction when it applies, and a line that we do not test and do not file.
The product is not a certificate, a permit, a filing, or an inspection. Backflow test glossary defines each of those words in the sense this site uses them. If a supplier uses a different word, their word controls the conversation.
About delivery
The PDF is emailed within 5 minutes after payment confirmation from support@backflowtestlog.com. It arrives as an attachment and with a download link that works once. The account page confirms which email is signed in but does not display the file.
If the email is missing, check spam, then write support from the address you paid with. Include the order email and the date of purchase. Do not send a card number or a phone number; we do not need either to resend a file.
About reminders
Reminder emails go out 30 days, 7 days, and 1 day before the date you typed. They are sent for the $39/year, $299, $149/year, and $999 plans. The $19 plan never schedules them. Every reminder has a one-click stop link.
The account page cannot edit the date. If the supplier changes the day, write support from the address you paid with. Backflow test reminder explains what a yearly renewal does to the stored date.
About limits
We do not file, test, repair, schedule, or dispatch. We do not collect a phone number, and we do not sell or share your email with contractors. We do not quote a repair or a fire-line fee. The fire-line page deliberately cites no rule number.
If you want any of those services, this is the wrong product. Disclaimer states the boundary in full. The site is useful only to someone who wants a printed question list and, optionally, a reminder schedule.
About pricing and plans
Five plans appear on the pricing page: $19 once, $39/year, $299 lifetime, $149/year for up to five locations, and $999 lifetime for up to five locations. The $39 plan is marked as the starting point. The card you select is the amount charged, and the server reads the same table, so a request cannot lower the price. There is no coupon field and no countdown timer.
A yearly plan renews until you cancel. Cancelling stops the next charge and future reminder emails, but it does not refund a term in which a file or a reminder was already sent. The one-time plans never renew. The refund rule is on the refund page, and it turns on whether the PDF was downloaded or the first email was sent.
About the free pages and sources
Every public page can be read without paying. The guides explain who tests, who files, what a certificate is, what to copy off a notice, what to do after a failure, and what a fire-line answer changes. None of that requires an account.
Numbers appear only when a named public page states them, and the page shows the date we read it, 2026-11-13. We do not average two sources into a new number. When a source changes, the source wins. If a sentence seems wrong, email support with the page address and the source you are comparing it with.
What to do next
If you have a notice, copy the supplier, the date, the count, and any fire-line words first. Then read the water supplier notice page and the backflow test certificate page. Those two pages answer most of the questions a first-time buyer asks.
If you only want the printed list, open pricing and choose a plan. If you are unsure whether the product fits, read the disclaimer and the terms before you pay. Buying is optional; every explanation on the site is free.
What to do the morning the file arrives
Open the message, save the PDF somewhere you will still have in a year, and read the three questions before you dial. The questions are whether filing is included, which office receives the paper, and what a failure means. Write the answers beside them in your own notes. The file does not grow a notes column after you pay, and the account page will not store the call.
Then compare the supplier name on the PDF with the name on the notice. If they differ, you typed the wrong line, and the tester may file to the wrong office. That comparison is yours to make. We do not open the notice. Water supplier notice is the copying order if you want to buy a corrected file later. The first file stays as it was sent.
If the fire-line choice on the PDF says to ask the supplier, make that call before you book a domestic tester. The sentence is there because you chose Yes or you chose that you did not know. Choosing No would have left the sentence off. Fire line backflow test explains the three choices without adding a fee.
Questions the pages will not close for you
People write and ask whether their building is due, whether a particular device is on a fire line, and whether a quote they received is fair. Those three answers are not on this site, and support will not invent them. The due day is the day on your notice. The fire-line answer comes from the supplier. The quote is fair or not based on what the tester included, which you learn by asking the three questions on the PDF.
Support can resend a file, record a replacement date you send in writing, and handle a refund that the refund policy still allows. Support cannot see the riser, cannot sign the report, and cannot tell a tester to show up. If that is the help you need, you are writing to the wrong desk. The right desk is the supplier named on the notice, then the tester they accept.
What is Backflow Test Log?
Backflow Test Log emails a digital PDF checklist for the question covered on backflowtestlog.com. We are not a certified backflow tester; a water utility; a fire-line contractor.
How do I use it?
Read the free pages, then choose a plan on the pricing page and complete checkout there. The PDF arrives by email within 5 minutes. The download link works once. The account page does not show the file. If it is missing, write support@backflowtestlog.com from the address you paid with.
How much does it cost?
Personal plans are $19 once, $39/year (selected by default), or $299 lifetime for one tracked date. For owners managing multiple entities or locations, we offer $149/year or $999 lifetime for up to 5 dates. Government fees and contractor bills are never included.
Is there a yearly or lifetime plan?
Yes. Both $39/year (1 date) and $149/year (up to 5 dates) are annual plans that you can cancel any time before the next renewal, while $19, $299, and $999 are one-time charges with no recurring billing.
How fast does the email arrive?
Within 5 minutes after payment confirmation, from support@backflowtestlog.com. The link works once. Write that address from the inbox you paid with if you need the file sent again.
What if the email did not arrive?
Check your spam folder first, then write support@backflowtestlog.com from the email you paid with and we will resend your file. The account page confirms sign-in but does not display the PDF.
Who should not buy this?
Anyone who wants us to file forms, visit a property, perform an inspection, repair an assembly, or introduce a local contractor. You must be 18 or older, and the PDF is licensed for your own use only.
Do you sell my email to contractors?
No. We do not sell, rent, or share your email or checklist answers with contractors, lead brokers, or advertisers.
Is the checklist a certificate?
No. The certificate is the passed report the tester files with the water supplier. Our PDF is the question list you carry into the booking call.
Can the checklist tell me whether I have a fire line?
No. It records your answer and prints an instruction to ask the supplier. It never decides which kind of assembly you have.
How do I get a refund?
If the PDF has not been downloaded and no checklist or reminder email has been sent, write support within 7 days of payment. The full rule is on the refund page.
Can I change my plan or date later?
The account page does not edit the plan or the date. Write support from the address you paid with and describe the change you need.