How Backflow Test Log works

Step one: read the free pages

Start with [[/|annual backflow test]] for the overview, or water supplier notice if you already have a letter. The free pages explain who tests, who files, what a certificate is, and how a fire-line answer changes the checklist. None of that requires an account or a payment.

If you have a notice in hand, copy the supplier name, the date, the assembly count, and any fire-line words before you open the form. The form will ask for exactly those values. Having them written down first is faster than scrolling back to the letter between fields.

Step two: pick a plan

There are two personal cards and two multi-location cards on the pricing form. $19 is the single PDF with no reminders. $39/year is the default and adds 30, 7, and 1 day reminders for one date. $299 is a one-time charge for the same reminders on one date. $149/year and $999 cover up to five locations.

The amount on the card is the amount that is charged. Nothing you type into the page can change it, and the server reads the same price table that the card displays. Pricing lists every plan with what it sends and how it renews.

Step three: fill in the checklist fields

The form asks for an email, how many assemblies, the water supplier, a fire-line answer, the next date, and an optional label. There is no phone field. The fire-line choices are I do not know yet, Yes, and No; the default is I do not know yet because a guess is worse than a question.

The label is a short name such as Kitchen or Building B. It appears in the reminder subject and on the file. Leave it blank and the reminder uses Primary. Backflow test checklist is what those answers become on the PDF.

Step four: complete the payment

Press Email me the checklist. A secure card box opens over the page, handled by our card payment processor. You do not leave for a separate store page, and the form you filled in stays behind the box. If the box fails to open, the page shows an error and asks you to write support.

When the payment is confirmed, the order is recorded and the file is generated from the values you typed. The receipt and the PDF are sent to the email on the order. The card number is handled by the processor; we never see or store it.

Step five: receive and keep the file

The checklist email leaves within 5 minutes after payment confirmation, from support@backflowtestlog.com. It carries the PDF as an attachment and a download link that works once. Save the attachment if you want a copy that does not depend on the link.

The account page is where you confirm which email is signed in. It does not display the PDF. If the message is missing, check spam first, then write that same address from the inbox you paid with and we will resend the file. Contact lists what to include in that email.

What you get and what you do not

You get one PDF with your answers and the questions to ask a tester. On the four reminder plans you also get emails 30, 7, and 1 days before the date you typed. You do not get filing, a site visit, a contractor introduction, a phone call, legal or trade advice, or a government receipt.

You do not get a repaired assembly, a compliance certificate, or a fire-line determination. Fire line backflow test tells you to ask the supplier. The page names no fee and no rule number. Paying does not make the property compliant.

Cancelling, refunds, and dates

A yearly plan can be cancelled before the next renewal. Cancellation stops the next charge and future reminders. The $19, $299, and $999 plans are one-time charges with no renewal. The refund window and the delivery trigger are written in full on the refund policy.

The account page cannot edit the stored date. If the supplier gives you a new day, write support from the address you paid with. A yearly renewal moves the stored date forward one year. A repeat notice for the same renewal does not stack a second year.

The clock the reminder actually uses

Reminder timing is calculated in UTC, not in the time zone printed on your water bill. The send is placed at 15:00 UTC on the day that falls 30, 7, or 1 days before the date you typed. The message may leave any time in the 24 hours after that instant, and it is not held over to the next UTC day. In US Pacific time, 15:00 UTC is morning, either 7:00 or 8:00 depending on the season. That is the schedule, not a promise that the message will be on your lock screen at that minute. Mail providers queue.

If the note is still missing when that UTC day is over, look in spam before you assume the plan failed. Then write support@backflowtestlog.com from the inbox you paid with. The $19 purchase never creates these three sends, so do not wait on a clock that was not started. Backflow test reminder is the page that lists which of the five prices start the clock.

The form also refuses two kinds of dates. A day that has already passed is rejected, and a day more than 800 days ahead is rejected. The cap stops a mistyped year from scheduling mail a decade out. If the notice names a day outside that window, keep the notice and return when the day is close enough for the form. Do not substitute a nearer day just to get past the check. A substituted day produces mail on the wrong mornings.