Backflow Test LogBackflow Test Log
Privacy Policy
We store the email address you enter, the checklist fields you submit on backflowtestlog.com, your order history, and a first-party attribution cookie that lasts one year so we can see which page referred a purchase. When you sign in to /account, we send a 6-digit verification code to your email and set an encrypted HTTP-only session cookie. We do not use advertising or cross-site tracking cookies. Payment card numbers are handled directly by our card payment processor. We never see or store your card number. We do not sell, rent, or share your email address or checklist answers with contractors, lead brokers, or advertisers. Transactional emails and scheduled reminders are sent from support@backflowtestlog.com. Email support@backflowtestlog.com to delete your reminder schedule or your account profile; we complete deletion within 7 days while retaining required payment accounting records.
This policy covers the website, the order flow, the checklist email, and the reminder emails. It does not cover a tester or a water supplier you contact yourself. Those organizations have their own privacy practices, and we do not control them.
We collect the minimum needed to deliver a file, send a reminder, answer support mail, and keep the accounting records a payment processor and tax authority expect. We do not build an advertising profile and we do not use a data broker.
What we collect
At checkout we collect the email address, the assembly count, the water supplier name, the fire-line answer, the next date, and the optional label. We also record the plan chosen, the amount, the currency, the order status, and the time of the order.
In the browser we set a first-party visitor cookie that helps attribute a purchase to the page that first referred it. We store a session cookie when you sign in. We do not collect a phone number because the form does not have a phone field.
How we use it
The email is used to deliver the PDF, send reminders on plans that include them, and answer support requests. The checklist fields are used to render the PDF and to build the reminder dates. The order record is used for receipts, refunds, and accounting.
The attribution cookie is used in aggregate to understand which free page leads to a purchase. It is not used to show you an ad on another site, and it is not combined with a third-party profile.
Payment data
Card numbers are entered in a secure box provided by our card payment processor. The number goes to the processor, not to our server. We receive a confirmation that a payment succeeded and the amount, but we do not receive or store the full card number or the security code.
A refund is sent back through the processor to the original payment method. We do not ask for card details by email, and you should not send them to support.
Cookies and similar storage
We use a first-party visitor cookie, a session cookie for sign-in, and ordinary server-side records. We do not use advertising cookies, cross-site trackers, or a social media pixel. We do not sell cookie data.
You can clear cookies in your browser. Clearing the visitor cookie may make attribution less accurate, and clearing the session cookie signs you out. The checklist file is delivered by email, so clearing cookies does not delete a purchased file.
Sharing and disclosure
We share data with the card payment processor to take a payment and with the email delivery service to send a file or a reminder. Those providers process the data to perform that service. We do not sell, rent, or trade your email or checklist answers to contractors, lead brokers, or advertisers.
We may disclose information if a law requires it or if it is needed to protect the site from abuse. We do not otherwise hand an order record to a third party.
Retention and deletion
Order and payment records are kept for the period required for accounting and tax purposes. Reminder records are kept while the plan is active. A support thread is kept long enough to resolve the request and any follow-up.
To delete your reminder schedule or account profile, email support@backflowtestlog.com. We complete the deletion within 7 days, except for records we must keep for payment accounting. A deletion request does not by itself refund a delivered order.
Children and changes
The site is intended for adults who are 18 or older. We do not knowingly collect information from a child. If you believe a child submitted an order, write support and we will review it.
This policy may be updated when the product or the law changes. The current version stays on this page. A material change will be reflected here before it applies to a new purchase.
Your choices
You can ask what we store about you, ask for a copy, and ask us to delete a reminder schedule or an account profile. Write support from the address used at checkout. We complete a deletion within 7 days, except for records we must keep for payment accounting.
You can clear cookies in your browser at any time. Clearing the visitor cookie makes attribution less accurate, and clearing the session cookie signs you out. Neither action deletes a purchased file or stops a reminder; those are handled by a support request.
Third parties and processors
Two processors handle data for us: the card payment processor that takes the payment, and the email service that sends the checklist and the reminders. They process the data to perform that service. We do not authorize them to use it for their own advertising.
We do not use an advertising network, a data broker, or a social media pixel. We do not sell a list. If a processor is replaced, the new processor is bound by the same purpose limit described here, and this page is updated before the change applies.
What a reminder email reveals
A reminder contains the label you typed, or the word Primary if you left the label empty, and the number of days until the date you entered. It does not contain the supplier name, the assembly count, or the fire-line choice. Those stay on the PDF. If you chose a label that is a street address, that address will be in the subject line of three emails. Pick a short label such as Kitchen if you do not want the street in your inbox preview.
The attribution cookie is a random id on this site only. It is not tied to an advertising profile, and we do not match it to a list we bought. Deleting it in the browser stops future attribution. It does not delete an order. Order deletion is the email described above, and it still leaves the payment record the processor requires.
Do you sell my email?
No. We do not sell, rent, or share your email or checklist answers with contractors, lead brokers, or advertisers.
Do you store my card number?
No. The card is handled by our card payment processor. We never see or store the full number or the security code.
What cookies do you use?
A first-party visitor cookie for attribution and a session cookie for sign-in. No advertising or cross-site tracking cookies.
Why do you keep an order record?
For receipts, refunds, and the accounting records a payment processor and tax authority expect.
How do I delete my data?
Email support@backflowtestlog.com. We complete deletion within 7 days, except for records required for payment accounting.
Do you collect phone numbers?
No. The form has no phone field, and we do not collect phone leads.